Stage By Stage Fitness

Website Terms and Conditions

Last Updated: [Insert Date]

Welcome to Stage By Stage Fitness ("we", "our", "us"). By accessing this website or purchasing any of our services, you agree to be bound by these Terms and Conditions.

1. About Us

Stage By Stage Fitness provides remote fitness coaching, exercise programmes, nutrition guidance, educational content and lifestyle coaching.

We are not a medical provider and do not provide medical diagnosis, treatment or rehabilitation.

2. Eligibility

You must:

  • Be at least 18 years old.

  • Provide accurate personal information.

  • Ensure you are medically fit to undertake exercise.

  • Inform us of any health conditions before beginning a programme.

If you are under 18, written parental consent is required.

3. Medical Disclaimer

Our programmes are intended for healthy adults.

Before starting any exercise programme you should consult your GP or another suitably qualified healthcare professional if you:

  • have heart disease

  • have high blood pressure

  • are pregnant

  • have diabetes

  • have joint or spinal problems

  • have recently undergone surgery

  • are taking medication affecting exercise tolerance

  • have any medical condition affecting your ability to exercise safely.

You agree to stop exercising immediately if you experience chest pain, dizziness, severe breathlessness or any other concerning symptoms.

4. No Medical Advice

Nothing contained within this website, our coaching or our programmes constitutes medical advice.

Any nutritional information is provided for educational purposes only.

We do not diagnose illnesses or prescribe treatment.

5. Personal Responsibility

You accept full responsibility for:

  • your exercise choices

  • your nutrition choices

  • following instructions safely

  • obtaining appropriate medical clearance where necessary

Results depend upon your own effort, consistency and adherence.

6. No Guaranteed Results

Every individual is different.

We cannot guarantee:

  • weight loss

  • muscle gain

  • fitness improvements

  • body composition changes

  • health improvements

Results vary significantly between individuals.

7. Coaching Services

Depending on the package purchased you may receive:

  • personalised workout plans

  • home exercise programmes

  • nutritional guidance

  • accountability coaching

  • weekly check-ins

  • messaging support

  • educational materials

  • video demonstrations

The contents of each package are displayed on the website.

8. Payments

Payment is required before services commence.

Subscriptions renew automatically unless cancelled.

We reserve the right to suspend services if payment is not received.

9. Cancellation

Monthly subscriptions may be cancelled at any time before the next billing date.

No refunds are available for partially used months unless required by law.

10. Refund Policy

Digital coaching begins immediately after purchase.

Unless required under UK consumer law:

  • completed coaching sessions are non-refundable

  • downloaded programmes are non-refundable

  • personalised plans are non-refundable once delivered.

11. Client Responsibilities

Clients agree to:

  • provide accurate information

  • follow instructions safely

  • communicate honestly

  • complete health questionnaires truthfully

  • report injuries promptly.

12. Health Questionnaire

Completion of our health questionnaire is mandatory before receiving a personalised programme.

Failure to disclose relevant medical information may result in termination of coaching.

13. PAR-Q Screening

Where appropriate you may be required to complete a Physical Activity Readiness Questionnaire (PAR-Q).

We reserve the right to refuse coaching where exercise may not be appropriate.

14. Exercise Risk

Exercise carries inherent risks including but not limited to:

  • muscle soreness

  • strains

  • sprains

  • falls

  • cardiovascular events

  • aggravation of existing injuries

By participating you acknowledge these risks.

15. Nutrition Guidance

Any nutrition advice provided:

  • is educational

  • is not medical nutrition therapy

  • does not replace advice from a registered dietitian or doctor.

16. Communication

Support is provided during stated business hours.

We aim to respond within 48 hours excluding weekends and bank holidays.

17. Confidentiality

Personal information will be treated confidentially in accordance with our Privacy Policy.

18. Data Protection

Personal data is processed in accordance with UK data protection legislation.

Please refer to our Privacy Policy for full details.

19. Intellectual Property

All programmes, PDFs, videos, graphics, logos, photographs and written content remain the intellectual property of Stage By Stage Fitness.

You may not:

  • reproduce

  • distribute

  • sell

  • modify

  • share

  • upload

any material without written permission.

20. Account Misuse

We reserve the right to suspend or terminate accounts where users:

  • abuse staff

  • share purchased programmes

  • breach these Terms

  • commit fraud

  • misuse the website.

21. Testimonials

Any testimonials published reflect individual experiences and should not be interpreted as typical results.

22. Website Availability

We aim to keep the website available at all times but do not guarantee uninterrupted access.

Maintenance and technical failures may occasionally occur.

23. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content or privacy practices.

24. Limitation of Liability

To the maximum extent permitted by law, Stage By Stage Fitness shall not be liable for:

  • indirect losses

  • consequential losses

  • loss of income

  • loss of opportunity

  • injuries arising from failure to follow instructions

  • injuries resulting from undisclosed medical conditions.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

25. Force Majeure

We shall not be responsible for delays caused by events beyond our reasonable control.

26. Changes to Services

We reserve the right to modify or discontinue services where necessary.

27. Amendments

We may update these Terms and Conditions at any time.

Updated versions will be published on this website.

28. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

29. Contact

Stage By Stage Fitness - Contact Page

By using this website and purchasing our services, you confirm that you have read, understood and agreed to these Terms and Conditions.

Driven by curiosity and built on purpose, this is where bold thinking meets thoughtful execution. Let’s create something meaningful together.